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3 Topics
Des
Employee
DesEmployee
posted in New Members
Welcome welcome everyone!

Hello Intercom Community, I’m Des, co-founder of Intercom. Welcome to our new Community platform We’re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.We’ll use this space to share tips and tricks, to solicit feedback and ideas from you, to share news and events and provide some member benefits. Feel free to ask questions of, and provide answers to, other members in the Q&A forum and feel free to get involved to whatever degree you’re excited to here.We look forward to seeing this space grow and flourish. Watch out for updates on how we’ll reward you for your contributions to making this Community useful for everyone!Sincerely, Des 

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Diana Tripac
Intercom Team
Diana TripacSenior Community Program Manager @Intercom
published in New Members
Your Guide to Joining the Beta Group & Navigating the Product Wishlist

Join the Beta Group 🎉 You can now join the Beta Group and get exclusive early access to product betas, share feedback and contribute to shaping the Intercom product! 🥳To join the Beta Group, reach the Innovator level by sharing 5 best answers and 10 replies in the community! Check out this space and get involved in the community to get started. Find out more about what makes a reply be the “best answer”.To learn more about ranks and benefits, explore this link.Note: Please ensure you meet the criteria before requesting to join the group. We look forward to welcoming you into the Beta Group! Product Wishlist Insights 💡 Did you know that the most-voted product ideas have the highest chances to be reviewed for consideration and potential implementation by the product team?The top 20 most-voted community ideas will now officially be considered as inputs to the product roadmap, so make sure to share upvotes for the ideas you’d like👍💡Besides the number of votes, there are other factors

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Diana Tripac
Intercom Team
Diana TripacSenior Community Program Manager @Intercom
posted in New Members
Intercom Community Guidelines & Terms and Conditions

In these guidelines:Building a strong community What is not allowed? What happens if someone breaks the rules? Terms and conditions Legal Notices Intercom customers worldwide bring vastly different perspectives, ideas, and experiences, and range from people only just starting out with our Messenger Product to those who have evolved their customer engagement, using Intercom from the beginning. The Intercom Interconnected Community (the “Community”) is a place for collaboration with the goal of utilizing Intercom to keep internet business personal. We rely on our Community members to work with us in moderating interactions in the Community and report abusive behavior or content. By providing these guidelines, we hope to help you understand how best to support each other on our forum, and what type of actions or content may violate our Terms of Service, inclusive of our Acceptable Use Policy. Building a strong communityThe primary purpose of the Community is to help each other optimize yo

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Diana Tripac
Intercom Team
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